Shipping Policy

Delivery Areas

We currently deliver to the Faridabad Delhi NCR region

Delivery Timeframes

We offer same-day delivery for all orders placed within our operating hours. Delivery times may vary based on traffic and weather conditions but are typically completed within 2–4 hours of order placement.

Shipping Charges

Free delivery no any extra charges

Order Cutoff Times

To ensure same-day delivery, Orders placed after this time will be delivered the same day.

Special Delivery Instructions

Customers can include specific delivery instructions (e.g., preferred drop-off location) when placing an order.

Packaging and Handling

All orders are carefully packaged to ensure food freshness and safety during transit.

Order Tracking

Real-time order tracking is available through our website/app. Customers will receive updates on their order status and estimated delivery time.

Cancellations and Refunds

Orders can be canceled within 10 minutes of placement by contacting customer support.
Refunds will be processed in cases of undelivered or incorrect orders after review.

Handling Delivery Issues

If there are any issues with your delivery, such as delays, incorrect orders, or damaged items, please contact our customer support team at smarteggroll@gmail.com & 9873432642 . We are committed to resolving issues promptly.

Operating Hours

Our delivery service operates from Start Time 4:30 PM to End Time, 10:00 PM. All days except Tuesday.